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​Meet the Ackmanns


Alan AckmannAlan_small.jpg

Born in St. Louis, Missouri, Alan Ackmann received his B.A. in English from the University of Evansville in 2001. After graduating at Evansville, he studied in the nationally renowned graduate program at the University of Arkansas, earning his MFA in 2006 while also studying composition and rhetoric. He teaches technical and professional writing in the Writing, Rhetoric, and Discourse Department at DePaul University, along with courses in crisis communication, the rhetoric of presentations, first year writing, and Doctor Who.

He has numerous video training courses in professional and technical writing available at Pluralsight.
For more information, please visit Alan's professional website at


Heather AckmannHeatherDec2012_small.jpg

Heather Ackmann is a Microsoft MVP, MCT, and MOS Master with 15 years of teaching experience (in classroom, video, and eLearning training environments) training end-users on a variety of topics including but not limited to Microsoft Access, PowerPoint, Word, Excel, Outlook, Office 365, Visual Design, Slide Design, Editing, Writing, Academic Papers and Essays, Research, and Pedagogy (Teacher) Training. 

For the last five years, she has been especially focused on the visual display of information and most recently the ethics of presentations, particularly how audience and environment factors play a roll in how the audience will interpret the display of information. She is currently working towards a Master's degree in Human Computer Interaction at DePaul University. There, she hopes to further develop her study of how people interact in online learning environments and test the effectiveness of PowerPoint presentations in a variety of contexts.

For more information, please visit Heather's professional website at
To view some of her free Microsoft Office tutorials, please visit her YouTube Channel.
To view her published Pluralsight full-length courses, please visit her Pluralsight Author Page​.
To stay updated on her latest published works and speaking engagements, follow her on Twitter​.